Opportunities are like buses, if you miss one, another one will be along in a minute. That saying has a lot of truth in it, and although I hate missing an opportunity, I’ve found out over the years, not to lose any sleep over it, because it probably wasn’t meant to be.

Good or bad, I’m wired to be constantly on the lookout for opportunities.… Read More

Technology has been an amazing boon for businesses of every size, but none more so than for small businesses. Having come of age as an entrepreneur through the technology evolution, it’s truly amazing that what once took days by many, is now done in minutes by one person.

The development and ease of use of current technology now allows small businesses to compete with much larger organizations.… Read More

We all learn lesson throughout our working lives. Some are good lessons, some are a little painful. Some of those lessons we remember, some we forget. Hopefully, we learn to apply the good lessons as frequently as possible and not repeat those painful ones too often.

One of those lessons I learned a long time ago, was to play the long game when it comes to sales.… Read More

Successful entrepreneurs share many things in common. Hard work, focus, belief in themselves, hungry for knowledge and so on. One trait that doesn’t get much mention is the ability to accept and overcome failure. As entrepreneurs, failure can be a daily occurrence, but the worse is when a business fails.

To be sure there is a lot of noise made on social media and from the start-up world about “fail fast”.… Read More

Recognition is the easiest and most effective way to motivate employees, yet remarkably, one of the least used.¬ Entrepreneurs spend endless hours trying to figure out how to motivate their teams, yet ignore this basic human need.

A little research will show that there are an untold number of studies that rank recognition, or appreciation for their work, in the top 10 qualities that lead to job satisfaction, often placing it as the number one item.… Read More

What if, you could start your business all over again? What would you do differently? What do you like or dislike about your current business? What would you change?

Why Mess With A Good Thing?

These sound like simple questions and that’s because they are. As entrepreneurs, we seem to get ourselves trapped into doing things one way. And why wouldn’t we, if it’s brought us some success?… Read More

Quit Scaring Your customers

 

 

 

 

 

 

I often come across business owners whose sales style is to use scare tactics rather than a consultative sales process By scare tactics, I refer to that style whereby the sales individual attempts to pressure the individual into making a purchase decision based on world ending events.

An example of this would be a roofing salesperson telling the client that they can’t wait any longer because their roof is failing and if they don’t act now they risk a leak that would cause untold damage to their ceiling, furniture and flooring and may not be covered by insurance.… Read More

Everyone Is In Sales

 

 

 

 

 

 

As business owners, we sometimes forget that every employee can have an impact on sales in our organizations. (TWEET THIS)

For example is the shipper receiver courteous to all who present themselves at the loading dock? Do those customers have a pleasant experience that reflects favorably on your organization? There’s nothing worse than going through the sales process only to drop the ball at the last step.… Read More

Performance Reviews

 

 

 

 

 

 

One dreaded and often neglected aspects of being a business owner  (Tweet This) and managing employees, is the annual performance reviews. Although you’re well intentioned and sincere in your desire to perform this exercise in a timely manner, most of us just end up forgetting about them or, because we never get around to preparing the formal review, we just keep putting it off, much to the frustration of the employee.… Read More

Leaders

 

 

 

 

 

 

Being a great leader is about helping others achieve, it’s not a position, it’s an attitude and anyone can be a leader, no matter where you are in an organization.

Great leaders work hard and are humble.

Great leaders are empathetic and they have an uncanny ability to see around corners.

Great leaders engage and empower their people.… Read More