We all learn lesson throughout our working lives. Some are good lessons, some are a little painful. Some of those lessons we remember, some we forget. Hopefully, we learn to apply the good lessons as frequently as possible and not repeat those painful ones too often.

One of those lessons I learned a long time ago, was to play the long game when it comes to sales.… Read More

I have worked with hundreds of entrepreneurs helping them to shape their businesses into their vision. One problem that I frequently come across is the quality or I should say, the lack thereof of some 3rd party service providers e.g. bookkeeping, IT specialists, etc.

For the record, I’m all about outsourcing non-core or mission-critical activities to individuals who specialize in a given area.… Read More

Read Time: 5 mins

Don’t worry about your competition. Pretty unusual advice to receive for any business owner. To be sure, we need to know some things about our competitors like:

• Who they are
• What products they sell
• Their pricing strategy i.e. cheap or expensive
• Their reputation i.e. after sales service, timeliness, etc.

But this just makes good business sense.… Read More

We all spend time, money and other resources making sure we put forth the right professional imagine. Many people limit their definition of image to how we look, dress and speak and for the most part that would have been acceptable once upon a time. But not anymore.

 

In our connected digital world, the tools we use to do business number in the many.… Read More

Profit, that elusive goal that frustrates many a business owners. To be sure, many businesses are just bad ideas that never should have been started in the first place. However, there are plenty of others that are well run with decent revenues but for some reason they aren’t as profitable as they should be.

 

When helping business owners, one of the first places I look is their pricing model.… Read More

If you’re to believe everything you hear or read about innovation, you would be justified in thinking that innovation is an area best left to the big companies, but that would be wrong.

“Don’t let the status quo be

the reason you don’t try something new”

If truth be told, every company, regardless of size, has the opportunity to innovate. Although small innovations never make headlines, they never the less can make a dramatic impact within your company, and frankly that’s all that really matters.… Read More

Many business owners complain that they never seem to get anything accomplished during normal business hours because they are constantly being interrupted to deal with relatively unimportant issues. As the business grows the interruptions just keep on multiplying.

This happens because when they first started out they were accustomed to doing everything, because they were it and only had to take care of themselves.… Read More

Performance Reviews

One dreaded and often neglected aspects of being a business owner  (Tweet This) and managing employees, is the annual performance reviews. Although you’re well intentioned and sincere in your desire to perform this exercise in a timely manner, most of us just end up forgetting about them or, because we never get around to preparing the formal review, we just keep putting it off, much to the frustration of the employee.… Read More

 

Successful entrepreneurs have long learned that identifying internal deficiencies can increase profitability far more quickly than the chasing new ideas.

These owners do not like waste. Wasted time, wasted effort equals wasted profits. Doing something over again because of carelessness, doesn’t sit well with them.

We’re all human

I’m not talking about the occasional mistake, heck, we’re all human. What I’m talking about is those recurring situations where individuals are just not paying attention, like sending a technician out after a job has be completed to adjust a setting or flip a switch that should have been done at the time of the initial install.… Read More

At one time or another, many owners are faced with a business that has stalled out, and often it’s a simple matter of a sluggish economy and with a little patience things recover and growth resumes.

Look under the hood

For others though, their business has just plateaued and are at a loss as to how to regain their rhythm and push through to next level.… Read More