Tag Archives: interaction

Small Business Minute #14 – Everyone Is In Sales!

          As business owners, we sometimes forget that every employee can have an impact on sales in our organizations. (TWEET THIS) For example is the shipper receiver courteous to all who present themselves at the loading … Continue reading

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Cables And Glasses Or Do You Really Care About Customer Experience?

Customer service is never just about one thing but is usually made up of dozens of interactions with a customer. Many of the details we sweat over in order to deliver that “great customer service” never even get acknowledged by … Continue reading

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