Trust is a necessary component for the success of any business. Success or freedom will be elusive if you can’t explicitly trust your employees.
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Small Business Minute #77 – The Customer Goes First
I’ve been considering this topic for quite some time but wasn’t sure it was worth addressing until a recent trip to New York City.
been out to dinner, we returned to our hotel and were waiting for the elevator to make its way to the ground floor. When the door finally slid open there was a young lady getting ready to disembark. Also, in the elevator, but tucked over to the side where the floor keypad is located, was a young man who was an employee of the hotel.
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Small Business Minute # 76 – Pick Up the Phone
Technology has been an amazing boon for businesses of every size, but none more so than for small businesses. Having come of age as an entrepreneur through the technology evolution, it’s truly amazing that what once took days by many, is now done in minutes by one person.
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Small Business Minute #75 – Get Clear Air
In the movie Top Gun, Maverick and Goose are flying in close formation with Iceman in a training manoeuvre as they try to shoot down a much nimbler fictitious Russian MiG fighter. Maverick having been accused of abandoning his wingmen in the past, is sticking tight to Iceman but clearly has “the shot”.
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Small Business Minute #74 – Average or Great
We all know how much work it takes to survive, let alone thrive as an entrepreneur. We have all put in the long hours and have faced disappointments along with the successes that come with the territory. Some days, you’re just freaking awesome....
