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Tag Archives: customer experience
If you’re to believe everything you hear or read about innovation, you would be justified in thinking that innovation is an area best left to the big companies, but that would be wrong. Don’t let the status quo be the … Continue reading
Customer service is never just about one thing but is usually made up of dozens of interactions with a customer. Many of the details we sweat over in order to deliver that “great customer service” never even get acknowledged by … Continue reading