Tag Archives: repeat sales

Small Business Minute #49- Clustering For Profits

Profit, that elusive goal that frustrates many a business owners. To be sure, many businesses are just bad ideas that never should have been started in the first place. However, there are plenty of others that are well run with … Continue reading

Posted in Business, Operations, Podcast | Tagged , , , , , , , , , | Leave a comment

Customer Lifetime Value

One metric that frequently gets overlooked by most entrepreneurs is Customer Lifetime Value or CLV. I’m guessing it gets overlooked as a performance measurement because it’s not as exciting as some of the other metrics such as client acquisitions, yet … Continue reading

Posted in Business | Tagged , , , , , , , , , , , , | 2 Comments

Once I Decide To Leave, I’m Gone!

Why does it take my leaving to get the best rates? I’ve been a loyal client at an insurance broker for 14 years. Although they wouldn’t have been my first choice, they did manage the program for a very large … Continue reading

Posted in Business | Tagged , , , , , , , , , , , , , , | 11 Comments