Tag Archives: profitability

Small Business Minute #33- Responsibility & Authority

A common mistake entrepreneurs make is that they expect their employees to take responsibility for the job they are tasked to do but fail to give them the authority they need. “It’s a little contradictory and more than frustrating for … Continue reading

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Small Business Minute #1 – Your Ideal Customer

  Building a business is hard work and not for the faint of heart. It’s where Survival of the Fittest rules the day. In an effort to be one of the survivors, many small business owners make the strategic error … Continue reading

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Customer Lifetime Value

One metric that frequently gets overlooked by most entrepreneurs is Customer Lifetime Value or CLV. I’m guessing it gets overlooked as a performance measurement because it’s not as exciting as some of the other metrics such as client acquisitions, yet … Continue reading

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