Tag Archives: goodwill

From Supplier to Advisor!

Regardless whether you sell a product or service, how we are perceived by our clients can have a remarkable impact on our business. A powerful yet under utilized strategy by entrepreneurs is to position themselves as trusted advisors. However, like … Continue reading

Posted in Business | Tagged , , , , , , , , , , , , , | Leave a comment

How Do You Define Customer Service?

Defining Customer Service can truly be a difficult task. It’s akin to searching for the Holy Grail chiefly because everyone has their own definitions. It’s interesting to note that the same people who devise many of the customer service protocols … Continue reading

Posted in Business | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment