Tag Archives: experience

My Three Tips for Budding Entrepreneurs

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How Do You Define Customer Service?

Defining Customer Service can truly be a difficult task. It’s akin to searching for the Holy Grail chiefly because everyone has their own definitions. It’s interesting to note that the same people who devise many of the customer service protocols … Continue reading

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Are You A Learning Organization?

I don’t mean the traditional definition of a learning organization whereby you send people on industry or role specific courses or that you hire only individuals with significant post secondary degrees. My definition of a learning organization is nothing more … Continue reading

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Once I Decide To Leave, I’m Gone!

Why does it take my leaving to get the best rates? I’ve been a loyal client at an insurance broker for 14 years. Although they wouldn’t have been my first choice, they did manage the program for a very large … Continue reading

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Use the Force Luke…..

Time and time again I see people getting advice from all the wrong people. It’s okay to ask you friends for their opinions on something but make sure you ultimately get professional advice on the subject. Using the information you … Continue reading

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Take A Moment

When was the last time you took the time to reflect on and appreciate what you’ve actually accomplished as an entrepreneur? And I mean a serious reflection. Forget, if you will for the moment, the sleepless nights, the long days, … Continue reading

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