Tag Archives: customer service

Small Business Minute VIDEO- Customer Service

1.Treat people like you want to be treated 2.Do what you say you’re going to do. 3. Don’t open a shop unless you like to smile! Continue reading

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Small Business Minute #33- Responsibility & Authority

A common mistake entrepreneurs make is that they expect their employees to take responsibility for the job they are tasked to do but fail to give them the authority they need. “It’s a little contradictory and more than frustrating for … Continue reading

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