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Tag Archives: advertising
In the quest to be successful, many small business owners wrongly assume that everyone is or should be our clients. Unfortunately, by the time we realize the fallacy of this assumption, we’ve spent far too much time, energy and resources … Continue reading
Customer service is never just about one thing but is usually made up of dozens of interactions with a customer. Many of the details we sweat over in order to deliver that “great customer service” never even get acknowledged by … Continue reading