Monthly Archives: April 2016

Small Business Minute # 26 – The 80/20 Rules For Sales

  Wilfredo Pareto discovered the 80/20 rule when he wanted to determine who owned all the lands in Italy in the 18th century. He found out that 80% of the lands holdings were owned by just 20% of the families. … Continue reading

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Small Business Minute # 25 Teaching Moments

Let’s face it, employees will screw up. But how we manage the situation can have greater importance and do more damage to your business than the actual mistake. It has been my experience that most mistakes occur because the information or … Continue reading

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