Monthly Archives: March 2016

Small Business Minute #24 – Customer Lifetime Value

There really isn’t a better testament for your business than having repeat customer sales. It tells you you’re doing something right because your customers are coming back for more. But the true magic of repeat business is understanding the frequency … Continue reading

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Small Business Minute #23 – Who’s Got Your Back?

As entrepreneurs we are use to doing everything because in the beginning there wasn’t anyone else. As they say, old habits are hard to break so when a staff member gets sick or overwhelmed, we’re usually the first ones to … Continue reading

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